This would only be considered antisocial behaviour if the noise is persistent*.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours. You can also download our Dear Neighbour cards.
  • If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
  • If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution.  Please contact us and we will refer you. 
  • If the behaviour is persistent (continuous periods lasting over 30 minutes a day for at least 5 days within one week) and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our diary sheets with dates and times of the incidents.

*'Persistent' means continuous periods lasting over 30 minutes a day for at least 5 days within one week.

How to make a report

If you have concerns about the welfare of a pet, you should contact the RSPCA.

If you want to report persistent noise from dog barking, please use MyAccount. You can upload your completed diary sheets when you make your report.

If you are reporting other pet behaviour such as dog fouling, please use MyAccount.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

 

Return to the ASB toolkit