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Building safety for our customers

Keeping customers safe in their homes

Our priority is, and always has been, the safety of our customers – whether they are tenants, shared owners or leaseholders. Since the tragedy at Grenfell Tower, we’ve been making fire safety improvements to our properties – including removing unsafe cladding from some of our buildings, where it was not in line with standards brought in after Grenfell.

In this section of our website you can find out more about fire risk assessments, external wall inspections, the EWS1 form and waking watch. There are individual pages for buildings where remedial safety work is underway or planned. These pages are updated regularly, and some include the answers to frequently asked questions specific to that building. We have also made all the EWS1 forms that we hold for our buildings available for download.

Our response to the Government’s January 2022 building safety update

We were pleased by the Secretary of State for Levelling Up Housing and Communities’ statement to the House of Commons on 10 January 2022 and believe his commitments are a significant step in the right direction in addressing building safety. You can read our full response here.

See also: Safety in and around your home.