Building safety programme

Building Safety team | Communal and residential door checks and tagging | EWS Surveys | Remediation Projects | Smoke detector programme  |  Working with the Government and other housing associations

We’ve developed our building safety programme to make sure our buildings and the people living in them are safe.

Liz Oliver, Safer Homes and Neighbourhoods Director, said: “As a responsible landlord, we’re constantly assessing our buildings for safety risks and taking urgent action where needed, such as remediation projects on buildings that contain flammable cladding materials. We’re making applications to the Government’s Building Safety Fund for all eligible buildings to cover the cost of the works.

“We continue to work with our Building Safety Panel. Their input has been vital in helping us deliver building safety services in the way that works for customers. We’re committed to keeping you, your family and your building safe.”

Building Safety team

Our Building Safety team focuses on making sure you and the home you live in are safe, and that we comply with the latest Government regulations.

The team is led by Liz Oliver and Head of Building Safety, Lesley Smith. There are also building safety managers; a building safety records officer; a building safety compliance specialist, a building safety leasehold manager and building safety fund applications manager.

Our building safety managers make sure everyone is safe in the buildings they manage. They also work with customers, keeping them informed about building safety and encouraging them to get involved in our Building Safety Programme, and in how we manage our local services. We’re developing a safety engagement strategy and communications plan for each high-rise building.

If you have any queries about building safety, please email our team at [email protected].

Communal and residential door checks and tagging

We’re carrying out communal and flat door checks in buildings more than 11 metres high, to make sure they’re working properly. Each door has been tagged with a QR code, creating a record of each check. 

For more information about fire door checks, please read our Communal and residential door FAQs (PDF, 120KB).

External wall system (EWS) surveys (now Fire Risk Appraisals of External Walls ‘FRAEW’)

We’re carrying out EWS surveys (now known as FRAEW), as part of our ongoing programme of intrusive fire risk assessments. These surveys will provide us and you with more information about our buildings, so we can continue to improve building safety.

Remediation projects

If an FRAEW identifies defects within a building, we act urgently to address the issue, and carry out remediation work. Where more intrusive investigations need to be carried out, we install provisional measures such as a waking watch or a temporary alarm system.

Smoke detector programme

It’s important to have a working smoke alarm in your home as it can save your life in the event of a fire. Please let us know if there isn’t a smoke alarm in your home, or if your alarm isn’t working. 

Working with the Government and other housing associations

We continue to work with the Department for Levelling Up, Housing and Communities and others in the social housing sector as legislation and national policy are developed. We’ll update you when any significant changes that affect you are made.

Building Safety Act

The Building Safety Act came into force on 28 April 2023 and intends to secure the safety of people in or about buildings and to improve the standard of buildings. The act focuses on high-rise buildings (HRBs). HRBs are at least 18 metres high or have at least seven floors. We own or manage 83 HRBs.

Fire Safety (England) Regulations

From 23 January 2023, the Fire Safety (England) Regulations 2022 came into force. These new government regulations have been introduced to prevent fires and make sure you and your family stay safe if a fire there’s a fire in your home or building. These regulations focus on all buildings that are 11 metres high or more or have at least five floors (including HRBs) and buildings which have two or more homes.