Our new buildings insurance contract
Our buildings insurance contact came to an end in March 2024, and the new contract began on 1 April 2024. Due to an administrative error, you did not receive the required consultation.
We’ve submitted an application to the First Tier Tribunal (FTT) to get permission to be exempt from the usual consultation process. This is because it's important that we can deliver this service, comply with our obligations under the terms of your lease and recover the cost of doing so.
We’re required to provide a number of documents during the process. We’ll add these below as we get them:
Southern Tribunal Application
- Application for dispensation for buildings insurance (PDF, 2MB)
- First Tier Tribunal (FTT) directions (DOC, 115KB)
- Statement of tribunal rules and procedures (DOC, 40KB)
- Letter to respondents - Initial directions (DOC, 80KB)
- Buildings insurance - dispensation letter to customers (DOC 130KB)
- Tribunal Decision 2 August 2024 (DOC, 676KB)
London Tribunal Application
- Applicant's Statement of Case (PDF, 350KB)
- Witness Statement (PDF, 178KB)
- Buildings insurance - dispensation letter to customers (DOC, 104KB)
- London Tribunal Directions (DOC, 39KB)
- Copy TRA Stage 1 NOI Buildings insurance (PDF, 139KB)
- Stage 1 NOI Copy Buildings Insurance (PDF, 144KB)
- Stage 2 NOE Buildings Insurance (PDF, 3MB)
- TRA Building Insurance stage 2 NOE redacted (PDF, 293KB)
- Signed Application (PDF, 2MB)
- Hearing Bundle – London Tribunal (PDF, 28MB)