Skip to main content

There are certain actions as a resident you are required to undertake prior to moving out.

We expect the property to be left in a good, clear and clean condition to enable us to quickly make the property ready for someone in need of a home to move into.

In many cases this doesn’t happen and Hyde has to spend unnecessary additional time and money clearing, cleaning and repairing the property.

What are recharges?

It’s the costs you will be expected to pay for if the property is found not to meet the standards required. This includes clearance of all belongings and rubbish, cleaning of the property, repairs required because of tenant damage and overgrown gardens

What is a moving home assessment?

In order to ensure that we explain what is expected of you, you must allow a Hyde member of staff to visit you to conduct a Moving Home Assessment. If you don’t do this you risk being recharged for things that you should have completed prior to moving out.

If you make an appointment and have not contacted us to rearrange it less than 48 hours in advance, and a Hyde Member of staff attends your property to conduct the Assessment, you will be charged for this missed appointment.

What happens if I don’t leave the property clean, clear and in a good condition?

We will recharge you and recover the costs via a debt recovery agency, if this happens; a county court judgement will be sought which will affect your credit rating. This will prevent you from obtaining any form of credit for example; Sky TV, Broadband and even a mobile phone contract

What will I be recharged for?

Below is a list of the most common repairs that you could be charged for and what it may cost you, we will also add an overall charge of 10% to the total cost for administration fees.

 

Repair

Cost

Missed appointments for Moving Home Assessment

£25.00 per missed appointment

The clearance of unwanted belongings (furniture, appliances) or rubbish left in your property. This includes lofts, cellar, outhouses and garden areas

Average price from £852.00

Damage that you or a member of your family or friends may have been caused. This is things like: holes in walls/doors, graffiti on walls, doors missing.

Average price from £550

Replacement fixtures and fittings. For example, a power shower or any changes you have made to the property like a ‘lean to conservatory’

Average price range from £300-600.  

Environmental or intensive cleaning eg fleas or heavily dirty areas

Average price from £700.00

Outstanding balances on gas or electric meters. Before you leave, try to make sure the meters are on zero or a few pennies in credit.

Actual value of gas and/or electric meter debt

Lost keys – fobs, window keys, communal door keys, letterbox keys

Average price from £200.00 dependent on the type of key missing