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Contact us

Contact us online

The quickest way to get in touch is to complete our online contact us form.

By phone

Call us from a landline or mobile on freephone: 0800 3 282 282.

Our Customer Service team are available Monday to Friday, from 8am to 8pm. Note - you can still use the same number outside of these hours to access our 24 hour emergency repairs service.

By social media

Read our social media - residents charter for basic guidelines to ensure that our social media pages remain a safe and inclusive place for all.

Twitter

@MyHydeHome - our dedicated account for residents, which is monitored from 8am-6pm Monday to Friday by the Customer Service team

@HydeHousing - our corporate news account

Facebook

The Hyde Group Official Facebook page

The Hyde App

The app can be downloaded free from the iTunes App Store and Google's Android Play Store.

iPhone/iPad users - simply search for “The Hyde Group” in the App Store. (iPad users should check the box marked 'search iPhone apps' in order to locate it.)

Android phone users - search for "The Hyde Group" or follow this link to the Hyde App in the Google Play Store.

By post

You can write to us at the following freepost address: FREEPOST RESIDENTS MATTER

Remember to use UPPER CASE. (Note you do not need to write anything else on the envelope such as postcode - just use the FREEPOST address above and nothing else.)

Head office address

30 Park Street
London
SE1 9EQ

Local offices

Find address details and opening hours for our local offices.

Media enquiries

Find out how to contact the press team.

Community centres

Find addresses and contact details for our community centres.

 

 

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