We’re supporting Gas Safety Week 2024

Posted on 09 September 2024

Our customers’ safety is our utmost priority.

That’s why we’re highlighting the importance of gas safety and supporting Gas Safety Week 2024 (9-15 September).

Laura Woodham, Head of Safer Homes, said: “At Hyde we’re committed to making sure that our customers are safe in their homes and gas appliances are safe and working correctly.”

Why gas safety matters

Gas appliances, if not fitted or maintained properly can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning.

Carbon monoxide is a silent killer – it’s odourless, colourless and can be fatal if undetected.

How you can stay gas safe

  • Annual gas safety check: A gas safety check should be carried out every 12 months. If you’re a tenant, it’s important you give our gas engineers access to your home. If you’re a leaseholder or shared owner - always use the gas safety register to find a gas engineer who is qualified to work legally on gas appliances, when servicing your gas boiler.
  • Check that your appliances are working correctly: Look at for warning signs that your appliances aren’t working correctly eg lazy yellow or orange flames instead of crisp blue ones, black marks on or around the appliance and too much condensation in the room. Don’t use a gas appliance if you have any doubt that it isn’t working properly. If in doubt, call the contractor.
  • Know the six signs of carbon monoxide poisoning: Headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.
  • Have an audible carbon monoxide alarm: This will alert you if there is carbon monoxide in your home. Our gas engineers are able to supply these when they arrive to complete your gas safety check.
  • Know your gas meter: Make sure you know where to find your gas meter and how to turn off the gas in an emergency. If you are not sure the engineer attending the service can assist you with this.
  • Air ventilation points: Never block up air ventilation points and make sure the gas flue is kept clear at all times.

Stuart MacLean, Gas Operations Manager, said: “We’re committed to maintaining the highest standards of gas safety in all our homes.

“Remember that gas safety is a shared responsibility. By taking care of your gas appliances, you’re taking care of your home and your loved ones.”

Please visit our gas servicing pages, which explain everything from gas safety tips, to what to do if you smell gas.

Gas Safety Week is a national initiative, held annually by the Gas Safe Register to raise awareness of gas safety and the importance of taking care of gas appliances.