Posted on 12 December 2023
Our priority is, and always has been, the safety of our customers
As of 1 October, social landlords like Hyde are legally required to install smoke alarms and carbon monoxide alarms, in line with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
Laura Woodham, our Head of Safer Homes said: “We want to make sure that our homes and customers are safe. Working smoke and carbon monoxide alarms save lives. It’s important that you test your alarms regularly and get in touch with us if they’re not working.”
Carbon monoxide alarms
A carbon monoxide alarm must be installed in every room used as living accommodation that has a fuel-burning appliance (excluding gas cookers).
At least one smoke alarm must be installed on every floor of your home where there is a room used as living accommodation.
You can help us to keep you safe
- Test your alarm each month
- Change the batteries every year, or if they stop working.
Here are some video guides to help you test your alarm and replace batteries.
If can’t replace the batteries, or you do and your alarm still doesn’t work, please email us at [email protected] or call freephone number 0800 3 282 282. We’ll repair or replace faulty alarms at no cost to you.
You can cut the risk of fire in your home by following our helpful tips and advice.
If you have a relative or neighbour who would struggle to react to a fire in their home, you can help them prepare. Find out how you can help them.
It only takes one accident to start a fire. Fire kills. Let’s prevent it.