Avoiding scams

There are many different techniques fraudsters will use to target your money - you could be approached in person, online, by post or over the phone.

Scams are becoming increasingly sophisticated and difficult to spot. Things to look out for include:

You can protect yourself by being careful about who you give your personal details to, and never send money to someone you don’t know or trust.

Actions you can take

If anyone comes to your door, make sure you check their ID. Don’t let anyone in if you don’t want to. Trust your instincts
Install anti-virus and firewall software to your computer and make sure you keep it up to date
Don't do any financial transactions - eg online banking or shopping - over public WiFi
Talk to your or their bank immediately if there is any suspicious activity or transactions from your account or credit cards
Check your privacy settings on social media regularly to make sure they're up to date
Don't share personal information, or anything that could help a criminal, such as when you're on holiday and your home will be empty
Be wary of cold callers. Hang up if you think they could be a scammer
Look into installing a call blocker to help combat telephone scams
Ask for the name of the person who is calling you and who they represent. Check the information by calling the company’s head office
Make sure that you destroy or shred any receipts or post with your credit card or personal details on
Put a ‘no junk mail’ sign on your door
Report the scam to Citizens Advice who will give you advice on what to do next and report the scam to Trading Standards
Report the scam to Action Fraud on 0300 123 2040.