The Hyde Group is committed to providing high quality landlord services. To do this we need to access, use and sometimes share your information or personal data. This may include sensitive data about you, known as special category data. This notice tells you what we do with your information and why, as well as how, to raise any concerns or exercise any rights you may have about your data.
Data Controllers and ICO registration reference
Hyde Housing Association Ltd Ref: Z547722X
Hillside Housing Trust Ref: Z9383537
Hyde Southbank Homes Ltd Z7283806
Brent Co-Efficient Ltd ZA753301
Data Protection Officer
Zoe OllerearnshawWhy we use your data
Assessing eligibility; allocation and management of tenancies and leases including financial transactions; complaint handling; surveys and investigation and pursuing of legal action eg enforcing tenancy conditions. Reporting on equalities.
Personal data
Name; address; date of birth; contact details; national insurance number; financial details eg bank and benefits, if applicable. We rely on the lawful basis of contract or legal obligation.
Special category data
Health; race/ethnicity; religion; gender; criminal history, where relevant to your allocation.
We rely on the lawful basis of public interest for taking account of your needs and reporting anonymised data to the regulator/government and for keeping premises secure.
Where we get your data
Nominating Councils; Department of Work & Pensions.
Who we may share your data with and why
Councils; the Department of Work & Pensions; repair and maintenance contractors; managing partners; health and welfare advisors; GPs or other medical professionals involved in your care; contractors providing Lifeline; digital service providers; other housing associations; utilities providers; banks and benefits agencies; debt and finance advisors and CCTV contractors.
Automated decisions
None
How long we keep your data
The length of your tenancy +6 years. We have a Retention Schedule which sets out how long we hold different types of data.
Transfer of your data outside UK
None
Exercising your rights
You have rights over your data - for example of access and to ask for rectification.
To exercise any rights, please contact us at dataprotection@hyde-housing.co.uk We will consider every request and if we cannot agree to it, we will let you know why and how to appeal this decision.