-
Home
- Tenants
- Resident handbook
- MyAccount - manage your account online anywhere, anytime
- Repairs and maintenance
- Coronavirus - information for our customers
- Coronavirus - information on property and resident services
- Coronavirus - rent and payments
- Coronavirus - information for sheltered and supported housing residents
- Coronavirus - Need help?
- FAQs during coronavirus
- Hear from our staff - Working during coronavirus
- Advice on how to join phone and video court hearings
- Rent and service charges
- Antisocial behaviour
- Managing your tenancy
- Looking after your home
- Building safety for our customers
- Moving in and moving out of your home
- Our Landlord Services made easy
- Cleaning and gardening services
- Disability aids and adaptations
- Customer Involvement
- Advice and support
- Right to buy
- Brent Coefficient tenants
- Homeowners
- Homeowner responsibilities
- Selling and re-mortgaging your home
- Coronavirus - information for customers
- Lease extension and buying the freehold
- Buildings insurance - making a claim
- Improvements and alterations - homeowners
- Major works and Section 20 notices
- Subletting your home
- Staircasing - buying more shares in your home
- Home Owners Panel
- Keeping pets if you are a homeowner
- Find a home
- News
- Building homes
- Planning permission secured for Eastman Village, Harrow
- Sky is the limit as Rochester Riverside celebrates its first topping out
- Homes for Cambridgeshire & Peterborough launch new website
- New homes coming to Whitstable
- Contracts exchanged on Canterbury Riverside
- Eastman Village tops out
- First new homes for innovative low cost housing partnership
- Packington Square, Evabourne and Woodfield Park shortlisted for five housing awards
- More affordable homes for Hove
- Teynham to get 130 new affordable homes
- We are proud to support the Bakerloo line extension
- New public plaza unveiled at Rochester Riverside
- Hyde New Homes launches improved website
- Top marks at Rochester Riverside as primary school wins planning consent
- Planning permission for affordable new homes at Shoreham
- Bringing modular homes to Ealing
- Rochester Riverside wins top national design award
- First affordable homes for Rochester Riverside
- Delivering more homes in Cambridgeshire
- Managing homes
- Responding to the Hackitt review
- Hyde pledges support to help tackle domestic abuse
- National Hoarding Awareness Week
- National BBQ Week
- Keeping residents safe
- We are taking stock
- Committed to resident safety
- Gas Safety Week 2019
- Fire Door Safety Week
- Home safety week 2019
- Rapid response to customer feedback
- Electrical Fire Safety Week 2019
- Day in the life
- Fire alarms save family’s life
- Hotpoint and Indesit washing machine recall
- Putting our residents first
- Gosport looking good
- Patience wins the day
- A fire can start in any room
- Preparing for coronavirus
- Coronavirus and antisocial behaviour (ASB)
- A day in the life of Property Maintenance
- New gas safety contractor for Peterborough and Northampton
- From violent abuse to a safe new home
- Film highlights building safety work
- Staying electrically safe at home
- Our stock condition surveys are back
- Watch our video and see how we're keeping our staff and customers safe
- Reshaping how we report our performance
- Taking stock
- Track my engineer launching
- Don't forget to get your boiler serviced
- How to keep gas safe
- In full swing - fire doors save lives and homes
- Safe as houses
- Help us plan our works programmes
- "Track my engineer" - now launched for customers in Kent, Bromley, Croydon and Bexley
- Dealing with noise during the coronavirus pandemic
- Overcoming antisocial behaviour
- Updated advice on External Wall Systems (EWS)
- New expectations for high-quality complaint handling
- Focusing on respect
- Hyde marks White Ribbon Day
- Electrical Fire Safety Week 2020
- MyAccount goes from strength to strength
- Hyde supports My Sisters’ House
- New housing strategy sets out our ambitions
- Providing vital funding for our customers and communities
- Christmas arrives at Sutton Court, Peterborough
- Edna gives customer the perfect Christmas gift
- A room with a view
- Introducing our Energy and Sustainability Strategy
- Taking a strong stance against unlawful subletting
- Jigsaw - Hyde's new home search platform
- Estate regeneration
- Corporate and financial
- Group Chief Executive joins Industry Safety Steering Group
- Hyde shortlisted for two UK Housing Awards
- Hyde comes out on top for employee benefits
- Peter Denton shortlisted for Finance Director of the Year
- Hyde Fire Safety Taskforce makes awards shortlist
- Upcycling solution adds social value
- Hyde receives A+ rating from Fitch Ratings
- Hyde launches fire safety framework open to the public sector
- Generous contractors boost Big Half fundraising total
- Peter Denton named Finance Director of the Year 2019
- Rochester Riverside Community Board launches
- We welcome two new Directors
- Elaine Bailey to retire after five years at the Hyde Group
- Hyde Foundation Heroes
- Hyde wins Homebuilder of the Year (1000+)
- Our performance 2018/19
- Peter Denton named Hyde Group Chief Executive
- Tracy Allison to leave Hyde
- Solid performance delivered for 2018/19
- Procurement framework
- Hyde takes home overall prize at the National Housing Awards
- Helping to end homelessness
- Knowing our customers and how to deliver to them
- Our resident safety work recognised by Inside Housing
- Customer Satisfaction Awards
- Launching the Value of a Social Tenancy 2018/19
- Welcome to our new Chief Financial and Resources Officer
- Our Rochester office now open
- Hyde launches £2BN main contractor framework
- Catherine Raynsford appointed as Director of Stakeholder and Investment Management
- Hyde completes syndicate loan with Wells Fargo
- Hyde shortlisted for two UK Housing Awards
- Customer satisfaction awards win
- Hyde New Homes given gold award for customer satisfaction for seventh year running
- Rochester Riverside shortlisted in Housing Design Awards 2020
- Hyde in strong position as we launch 30-year strategic plan
- Hyde launches new 30-year strategic plan: A great home for everyone
- Statement from Peter Denton, Chief Executive Officer
- Our financial results 2019/20
- Hyde issues 35 year £400m bond
- Extending the affordable homes programme: new research released
- Value of Hyde’s social tenancies increases in 2019/20
- And the award goes to...the Hyde Group
- Introducing our Hyde Foundation Strategic Plan 2020-25
- Work, money and benefits
- Big Energy Saving Week 2019
- NHF calls on Government to build more social housing and lift children out of poverty
- Important benefits update
- Helping residents back into work
- Recognition for our employment support service
- Looking for work during the coronavirus pandemic? We can help
- Breaking down barriers
- Understanding EU residents’ settlement rights
- Hyde in the community
- Mentoring project gives confidence boost to young resident
- The Duchess of Cornwall visits gardening project
- Hyde runners storm to success in the Big Half marathon
- An April of art at the Packington
- Contractors create more social value in 2018/19
- Helping vulnerable residents in Dementia Action Week
- Back to Work
- Supporting youth training and employment
- Helping to feed Brighton families
- Hyde contractor volunteers inspire Lambeth’s next generation
- Helping older residents get online
- Young leaders for change
- Building a brighter future
- Night-time University returns
- Young people lead the way on crime reduction
- Healthy Starts, Successful Futures for our Lambeth residents
- Housing day 2019
- Putting down roots at Packington
- QPR to kick on for five more years
- Make a Stand
- A phone call to Hyde can save a life
- A Christmas story
- Collaboration gets the job done
- Social value partnership gets resident into work
- Running for Ambition 2020
- Community grants now available to support coronavirus work
- Brighton food hero
- Cracking down on gang culture in Stockwell
- Celebrating our employability achievements
- Staff home marathon smashes fundraising target for foodbanks
- Kennington Park Estate garden builds community spirit
- How we’re keeping young people active this summer
- Art for residents during the pandemic
- Islington’s Arc Community Centre opens as Covid-19 vaccination site
- Improving lives and communities through our fundraising
- Help someone sleeping rough in your area
- Togetherall - a free service for our customers
- Resident engagement
- Sharing common experiences and good practice
- Graham's Chartered Institute of Housing success
- Join our Future Leaders programme
- Congratulations to our inspirational resident future leaders
- Your home, your say
- Our future resident leaders
- We need you! Help us choose our new contractors for our homes and estates
- Future Leaders Programme - Autumn 2020
- Opportunity to join our Complaints Board
- Working for Hyde
- Tackling Men's health in the workplace
- Hyde retains its IIP gold status
- Frontline professionals get national recognition
- PRYDE celebrates Lady Phyll this BHM
- Black History Month – Hyde’s 2020 celebration
- Developing talented BAME colleagues
- Hyde helps create over 800 new jobs for young people
- Building the future
- Building homes
- About Hyde
- Contact us
- Contact us online
- Report a repair
- Report ASB
- Rent or payment enquiry
- Making a complaint
- Service charges enquiry
- Direct debit
- Change of name
- MyAccount
- Notice to quit
- General enquiry
- Mutual exchange initial application
- Update household details
- Joint to sole tenancy request
- Voluntary lease extension
- Request a payment card
- Update contact details
- Right to buy and right to acquire
- Report death of a tenant
- Home improvements and alterations
- Domestic abuse - request a call back
- Our offices
- Contact the press team
- Social media - our community guidelines
- Community centres
- Making a complaint
- Contact us online
- Corporate
- Careers
- Rochester Riverside Homes
- A to Z service search
- Site Search
- Hyde privacy notice
- Cookie policy
- Sitemap
- Accessibility
- Tenants