Posted on 17 March 2023
We’re proud to announce that the Hyde New Homes has won a ‘Gold Award’ for customer satisfaction for the tenth consecutive year. The award is based on customer feedback run by the independent market research company In-house Research, which also runs the awards.
The survey covers new homes sold from 1 January 2022 to 31 December 2022, and a whopping 91% of shared ownership buyers who responded to the survey said they would recommend Hyde to their friends, colleagues or family members.
Guy Slocombe, our Chief Investment Officer at Hyde said: “We’re delighted to receive this award once again, particularly in light of the considerable challenges the house building industry has been facing over the past few years.
"We’ve continued to put our customers at the heart of our business, focusing on build quality, energy efficiency and exceptional finishes. Receiving the award for the tenth year in a row demonstrates Hyde’s consistent approach to maintaining high standards of engagement with our customers
“We combine this approach with a personalised customer journey, with customers supported throughout the home-buying process, and well after moving-in day – that’s why we get such high recommendation scores. I’d like to thank all the teams at Hyde, whose hard work has contributed to winning this award.”