Our customer groups are resident volunteers that work in partnership with Hyde staff. They reflect on their own experiences of being a resident with Hyde, as well as looking at feedback from other residents. If they see an issue, they ask questions and challenge Hyde for all residents. They also make suggestions for how things could improve for everyone.
For more information email the Customer Involvement team.
Resident community groups such as tenants and residents associations (TRAs) work with us to improve services where they live.
Customer Voice is Hyde’s most senior level residents’ group. They work closely with the Directors of Service, scrutinising Hyde-wide performance and finding opportunities for improvement.
The Home Owners Panel is Hyde’s most senior level home owners’ committee. The group consists of leaseholders and shared owners.
We’re improving the way that we communicate performance information which shows how well we deliver our landlord services.