What are my responsibilities as tenant?

No. You’ll need to clear any arrears before you are eligible to apply for an exchange or transfer.

Please notify us of any changes made to your household through the update household members form.

Most people with a secure, assured lifetime or 5-year fixed-term social housing tenancy in their name are eligible for a home swap. However, there are some conditions - you must not have rent arrears, a history of antisocial behaviour, or have broken any of the terms and conditions of your tenancy. Find out more about swapping your home.

We can only consider passing your tenancy to your son/daughter in the event of your death, and only if they’ve been living with you for the previous 12 months. Each tenancy can only be passed on once – so if you’ve taken on a family member’s tenancy yourself – you won’t be able to pass it on again. You can update your household members using our online form, or read more about succession and assigning your tenancy on our web page.

Please note that it is not our policy to add a joint tenant and to create a new joint tenancy. If you wish to add a household member to your tenancy, please complete our online form and we will add them to our records.

Yes you can. Visit our Changing from joint to sole tenancy web page to find out more.

We have plenty advice on what needs to be done following the death of a tenant.

If you intend leaving your home permanently you must give us at least 4 weeks’ by completing our notice to quit form.

Visit our Right to buy page to find out more.

Yes, you can have a lodger as long as it doesn’t take the number of occupants above the maximum number as set out in your tenancy agreement. You’ll also need our written permission first.

You should check your tenancy agreement/lease agreement to identify whether you are allowed to keep a pet in your home.

Yes you can – as long as you’ve got an assured tenancy (sorry we can’t give permission for starter tenancies). However, you’ll need to get our consent first, and if applicable you must get planning permission and comply with building regulations. Any works must be carried out by qualified tradesmen. Any electrical works must be carried out by a qualified electrician and a certification number. Complete our home improvements and alterations form to request any changes you wish to make.

For safety and insurance purposes, you are not permitted to use or access lofts and cellar areas. This also means they shouldn’t be used for storage. These spaces are not covered within your tenancy agreement.

They aren't designed for regular access and using them could put you, your family or your home at risk of injury or structural damage. Items stored in lofts could be a fire risk and prevent safe access if we need to carry out repairs.

By keeping these areas free, you’re helping us keep your home and neighbourhood safe.

We can provide additional fobs to a communal area if you've lost yours or you need an additional set for other members of your household. Before providing you with a new fob you will be required to confirm that you are a Hyde resident and make a payment. More information is available on our Communal entry fobs page.

You can request a copy of your tenancy agreement on MyAccount, or call us on 0800 3 282 282.

This is when a property is occupied by those who have no right to live there. It means that people in desperate housing need are denied a roof over their heads. Not only is this unfair, it is illegal.  Find out how you can help us prevent tenancy fraud.