Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Our customer newsletter

Our monthly customer newsletter is sent out by email to all customers who’ve signed up. It features news stories, service updates, and explains how we're focusing on our customers' needs to make their lives better.

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What’s included?

The newsletter is a mix of practical information relevant to your home, and stories from across our communities. Some of the recent topics we've covered include:

    • Video tips on home repairs
    • Recent surveyor stories 
    • Future plans for our repairs service

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