Our commitment to tackling antisocial behaviour

Posted on 03 July 2024

We're committed to tackling antisocial behaviour (ASB) in our neighbourhoods and keeping people safe.

At Hyde we have a zero-tolerance approach to ASB. Our dedicated team work alongside community partners, including the police, to investigate all reports of ASB, and we’re willing to do everything it takes to keep our customers safe.

Craig Kendall, an ASB Team Leader explains:

“Our neighbourhoods are warm and welcoming places. We’ll always offer support to anyone who’s struggling, and we take steps to get customers the help they need.

“However, we must also balance the needs of the whole community. If we have a perpetrator of ASB that’s not working with us to resolve issues in the neighbourhood, we’ll do everything it takes, which includes enforcement action like injunctions and potentially eviction. We also work very closely with our police and local authority partners to resolve matters. We use their tools and powers to achieve a positive outcome for the community.”

What is ASB?

It’s important that ASB is reported immediately, and in the right way so that we can investigate. Equally, it’s important to know what is classed as ASB, and what isn’t.

We have a handy online tool that can help define what ASB is and whether it should be reported. There are some common reports that we get, that actually aren’t classed as ASB. For instance, a baby crying, or children playing is not ASB and we wouldn’t investigate this. However, persistent noise of loud music or arguing, could be ASB.

If you’re in immediate danger, you should always call the police. If you want to report some antisocial behaviour, check out our step-by-step guide, and contact our teams for help.