If there’s a leak from the flat above, it’s an emergency. Please call us on 0800 3 282 282. You can contact us on this number 24 hours a day, 365 days a year.
Help us fix it faster
Let us know the following information when you call:
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What type of building do you live in?
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If you live in a flat, what floor are you on?
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Can you see a problem with the roof?
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Is there a tile missing?
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Is there a chimney near to where the leak is?