The leak's coming from the flat above

If there’s a leak from the flat above, it’s an emergency. Please call us on 0800 3 282 282. You can contact us on this number 24 hours a day, 365 days a year.

Help us fix it faster

Let us know the following information when you call:

  • What type of building do you live in?

  • If you live in a flat, what floor are you on?

  • Can you see a problem with the roof?

  • Is there a tile missing?

  • Is there a chimney near to where the leak is?