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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.


Evidence of wasps

You may hear buzzing and spot wasps flying in and around the nest (which could be outside your home).


Wasp infestation can be dealt with by destroying the nest; baiting or trapping; using insecticides; flying insect control units and proofing. Any treatment must be carried out carefully, as wasps can be aggressive. Use an insecticide in the evening when wasps are less active. Wear personal protective equipment to prevent stings.

More about wasps

Wasps build nests in dry soil, old mouse burrows and in roof voids. Nests can contain more than 5,000 wasps but all but the queen dies in the winter and the nests are abandoned. Some people are sensitive to stings and may suffer severe, occasionally life-threatening reactions. 


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