Packington - building safety

​Packington residents:

We’d like to apologise to our Packington residents who have experienced problems with their heating: Our temporary fix to the leak is still holding - ensuring that you have hot water and heating.

Along with Switch2, we’re still onsite if anybody needs any help or support. Just call us on 0800 3 282 28 or email [email protected].

We’ll be posting the latest news for Packington Estate customers here, so please bookmark this page to stay up-to-date on the work we’re doing to keep everyone safe.

Packington phase 1 updates

Packington phase 2 updates

Packington phases 3 and 4 updates

Packington phases 5 and 6 updates

​Latest update – 19 April 2024          

Remedial works

The Packington estate was built in 6 phases. You can find a map of the estate, detailing all the phases in the FAQ document (PDF, 352KB).

We’re pleased to announce that our major work projects at Packington phases 1, 5 and 6 have been completed successfully.

To keep updated about the work on phases 2, 3 and 4, please join our monthly meeting for each phase. You can find the details for these meetings on the individual pages listed above.

Resident Liaison Officer

Michelle Becouarn, Resident Liaison Officer at Packington will be available Monday to Friday between 8am and 5pm and can be reached via email at [email protected].

Michelle is available to answer any project related questions and address concerns.


Current RICS guidance that lenders are using, requires an EWS1 form for all buildings over 18 metres (7 storeys or more), and 5 and 6 storey buildings where there is more than 25% cladding.

This means that the current RICS guidance requires all but two buildings to have an EWS1:

Flats 1-9, 2 AND 4 Dame Street, Islington, London, N1 7FR



34 And Flats 1-4, 36 Dame Street, Islington, London, N1 7FR



We expect an EWS1 form to be issued for each block 4 to 6 weeks after work has been completed.

Evacuation Strategy

Please make sure you’re aware of the evacuation strategy for your building.

  • Phases 1 - Stay put

If you’re alerted to a fire, you must remain inside your flat unless told otherwise.

  • Phases 2, 3, 4, 5 and 6 - Simultaneous evacuation

If you’re alerted to a fire, you must evacuate the building immediately.

Evacuation assistance

If you require assistance in evacuating the building, please leave your flat and make your way towards the staircase, where the fire service will assist your evacuation.

If you require further assistance in evacuating the building, for any reason, or if you’re concerned about these changes, please contact your Property Manager or alternatively you may contact our Customer Services team on 0800 3 282 282 so we can arrange a call-back.

Estate-wide meeting information:

Our estate-wide meetings have now been replaced by individual phase meetings. To stay up to date about external wall work at Packington, please attend the monthly project meeting specific to your phase (details can be found on individual pages listed above). 

For more information on the project, please email [email protected].

The Building Safety Fund Leaseholder and Resident Service

Government is publishing updates on how Building Safety Fund applications are progressing in the third week of each month on the Building Safety Fund Leaseholder and Resident Service.

Customers must use a code unique to their building to access the service. We’ve shared this code with customers and can share it again via email, on request.

Property information boxes

You may have seen several red fire boxes installed recently called property information boxes. These boxes contain resident and block information that will be used if the fire brigade requires it. These boxes highlight the extra layers of protection that we’re putting in the buildings to keep everyone safe in their homes.

Find out what to do in the event of a fire.

Download a copy of your building’s fire risk assessment

You can download a copy of the latest fire risk assessment for your building by clicking on the building name in list below:

Your building’s fire risk assessment may include some actions, which we will complete by the due date stated.

EWS1 forms 

If you want to find out more about EWS1 forms, please visit our EWS pages, where you can find an overview of the issues surrounding external wall surveys and the answers to the most frequently asked questions.

Get in touch

If you have a question that isn’t answered on the EWS pages, or you have a specific concern, please contact us at [email protected]. We’ll aim to respond to you within two working days.