Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Your Neighbourhood Officer

We've created a more localised service with new neighbourhoods

Jamie And Lawrence At Stockwell

Your Neighbourhood Officer: 

  • Completes regular neighbourhood inspections. You can find the date of the next inspection in your neighbourhood through MyAccount
  • Coordinates communal repairs
  • Checks of communal and residential doors
  • Carries out block inspections and tests emergency lighting.

Contact your Neighbourhood Officer

The easiest way to get in touch with us is through MyAccount. Talk to your Neighbourhood Officer - you can use MyAccount to see when they'll be in your area. You can also call us on 0800 3 282 282.

Find your Neighbourhood Officer

You can use the tool below to find out who your Neighbourhood Officer is by entering your full postcode.