Friday 26 June - Hot weather warning

There may be some temporary disruption to services while we prioritise urgent repairs while keeping our colleagues safe, particularly those working outdoors or in buildings.

We appreciate your understanding and patience while we continue delivering services for customers.

For advice on how to take care of yourself and your home in the hot weather, check out our news story: staying safe in hot weather

What help is out there?

The Government have launched a Help for households campaign highlighting the different cost of living support packages you could be eligible for

Covid Christmas

Other sources of financial help and advice that you could look at include:

  • Pocket power are an inclusive phone service who we've partnered with, which helps people switch to cheaper deals and apply for discounts on household bills, including water, broadband, phone, insurance or banking
  • Citizens Advice (previously Citizens Advice Bureau) are an independent organisation specialising in confidential advice on subjects like debt advice or managing your bills. They have their own online budgeting tool
  • Step Change have more than 25 years’ experience providing practical debt solutions
  • Money saving expert has lots of advice and tools, as well as news and information on a range of subjects that could help your decision making
  • Debt Free London provides free, independent and expert support on all kinds of money worries, including debt as a result of health difficulties
  • Money Helper is a government approved helpline for tackling your debt
  • Turn2us is a national charity providing practical help to people who are struggling financially.

See our money management tools