Thursday 25 June - Hot weather warning

There may be some temporary disruption to services while we prioritise urgent repairs while keeping our colleagues safe, particularly those working outdoors or in buildings.

We appreciate your understanding and patience while we continue delivering services for customers.

For advice on how to take care of yourself and your home in the hot weather, check out our news story: staying safe in hot weather

Problem with lights and power

If your lights and power sockets are not working

If the supplier can’t find a problem, it’s an emergency. Please call us on 0800 3 282 282. You can contact us on this number 24 hours a day, 365 days a year.

Help us fix it faster​

Are your neighbours affected too? Please contact your supplier before you call us, to see if there is a problem with your electricity supply.