Monday 3 August

We'd like to apologise to our customers at Luke House for the issues that they've been experiencing with their water supply.

Our teams are onsite to restore the water supply as soon as possible. We're also checking in on all customers, and we've provided large amounts of bottled water too.

We'll continue to regularly communicate with customers to ensure that everybody is kept updated.

 

Video doorbell guidance

Video doorbells

We’re happy for our customers to install video doorbells on their homes, and you don’t need to ask us permission.

However, you're required to use the device responsibly and only for seeing who is at your door, which is what it's intended for. 

You may be investigated if you're found to be using it incorrectly. For example, if it’s pointing at your neighbour’s property or any communal space far away from your own front door.