Thursday 25 June - Hot weather warning

There may be some temporary disruption to services while we prioritise urgent repairs while keeping our colleagues safe, particularly those working outdoors or in buildings.

We appreciate your understanding and patience while we continue delivering services for customers.

For advice on how to take care of yourself and your home in the hot weather, check out our news story: staying safe in hot weather

Problem with my alarm

I have a problem with my alarm

If there’s a problem with any of the alarms in your home please contact us. Alarms include smoke alarms, carbon monoxide alarms, heat detectors and communal alarms.

 

Help us fix it faster

If you can, please let us know if the alarm is battery- or mains-operated. You can find this out by looking in your fuse box and checking to see if there is a fuse for the alarm. If you’ve changed batteries in your alarm in the past, it doesn’t necessarily mean it is fully battery-operated (most alarms have back-up batteries).