Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Home improvements and adaptations

Home improvements

You must request our written permission before carrying out any type of improvement to your home such as putting up a satellite dish, replacing a kitchen or changing the electric fittings.

If you're a tenant you can find out more on Making improvement to your home

If you're a homeowner or shared owner please visit property alterations for homeowners page.

Disability aids and adaptations

If you are disabled or have serious health issues we may be able to adapt your home so you can live in it safely and independently. If you would like to find out more on this please see our aids and adaptations page, or contact us.