Microsoft issues

We know that some customers may be affected by the global issues Microsoft is experiencing. Our phone lines may be busier than normal as a result. Thank you for your patience.

Home improvements and adaptations

Home improvements

You must request our written permission before carrying out any type of improvement to your home such as putting up a satellite dish, replacing a kitchen or changing the electric fittings.

If you're a tenant you can find out more on Making improvement to your home

If you're a homeowner or shared owner please visit property alterations for homeowners page.

Disability aids and adaptations

If you are disabled or have serious health issues we may be able to adapt your home so you can live in it safely and independently. If you would like to find out more on this please see our aids and adaptations page, or contact us.