Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Mark Batchelor, Property Services Director

Mark Batchelor 2022 profile

Mark Batchelor leads the repairs and maintenance teams that keep our customers safe and comfortable in their homes.

Mark is an experienced property and construction professional, who has worked in social housing for more than 20 years. He has worked for organisations including Spectrum (now Sovereign) and First Wessex (now VIVID).

Mark has delivered successful labour force transformations at First Wessex and, more recently at Hyde, when he led the transfer of more than 70 Mears Group staff to establish our London Direct Labour Organisation.

Mark has a degree in construction and is a member of the Institute of Directors and the Chartered Institute of Building.