Friday 26 June - Hot weather warning

There may be some temporary disruption to services while we prioritise urgent repairs while keeping our colleagues safe, particularly those working outdoors or in buildings.

We appreciate your understanding and patience while we continue delivering services for customers.

For advice on how to take care of yourself and your home in the hot weather, check out our news story: staying safe in hot weather

Direct Debit - setting up a regular payment


Paying by Direct Debit is a convenient and secure way to pay your bills. You’ll know exactly how much money is coming out of your account and when. The process is automatic so you won't need to worry about missing a payment.


You can now set up a Direct Debit online. Just complete the form below, submit and the form will take you to our Hyde, Allpay site where you can finish adding in your payment details securely. 

Read our Direct Debit guarantee

Communicating with you

Our privacy statement sets out how we look after your personal data.

Pay by Direct Debit


Your payment reference*

Email address*

Contact telephone number*

Title and initials

Surname*

Address line 1*

Address line 2

City*

Address line 4

Postcode*