Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Who's responsible for maintaining my home?

As your landlord we are responsible for some of the repairs and maintenance to your home; however some of these responsibilities are yours as the tenant or as the homeowner. 

View our Tenant responsibilities page for more details.

View our Homeowner responsibilties page for more details.

Home maintenance made easy

We have produced a series of short video guides to help you to make simple repairs to your home - why not take a look now?