THCH reception

The reception at  our Tower Hamlets office (THCH) will be closed until Monday 5 October

Please use MyAccount or call our Customer Service Centre on 0800 3 282 282.

If there’s a blockage in a sink or a toilet in your home, then you must try to unblock it yourself before contacting us. You can use drain cleaner and products designed to clear blockages, or use a plunger.