We would not usually consider this to be antisocial behaviour.
- We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you. We've put together a some tips to help you resolve issues with neighbours. You can also download our Dear Neighbour cards.
- If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
- If the situation does not improve, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please contact us and we will refer you.
- If the behaviour is persistent* during the day OR during the night-time**, and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our diary sheets with dates and times of the incidents.
*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.
**Night-time – after 11pm and before 7am
How to make a report
- If you want to report persistent noise, please use our report ASB online form, you can attach your completed diary sheets when you make your report.
- If you believe that a business is being run from the property, please contact us.
Read our top tips for reducing noise in the home to minimise disturbance to neighbours.