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Mental health and wellbeing

If you have worries about your own mental or physical health the best person to contact is your GP. They will listen to your concerns and give advice about the best course of action. If you are not registered with a GP where you live, you can search for one using the NHS Find GP services.

If your health issues are preventing you from managing your tenancy properly it is important that you let us know. For example if:

  • you’re not physically able to look after your garden or carry out basic repairs
  • you're experiencing poor mental health which makes it difficult to deal with rent arrears and other debts

We may be able to help you find the right support where you live, and help you tackle issues like rent arrears through our confidential debt advice services.

Remember if you are struggling to look after yourself or your home, you can request a social care needs assessment from your local authority. If you are unsure which local authority you live in, you can look it up on the GOV.UK website.

Mental health support services

  • If you need urgent mental health help, call 111, or ask for an urgent GP appointment. If you or someone else’s life is at risk, call 999
  • You can refer yourself to mental health service in your area through the NHS, and receive talking therapies such as counselling, or help with common mental health problems like anxiety and depression
  • You can call Samaritans on 116 123 to talk to someone about anything, 24 hours a day, 365 days a week
  • Information and support for 13-25-year olds is available with The Mix. They can provide support via phone, email, and webchat
  • Consortium offer a range of different specialist support networks for LGBTIQ+ communities
  • Mind provides confidential mental health information services
  • Support for carers offer help to those working in care, via support networks, forums and online meetups
  • Scope are a disability charity providing practical information and emotional support
  • Age UK offer friendship servicers to combat loneliness