Your health and wellbeing

If you have worries about your own mental or physical health the best person to contact is your GP. They will listen to your concerns and give advice about the best course of action.

If you're not registered with a GP where you live, you can search for one using the NHS Find GP services.

If your health issues are preventing you from managing your tenancy properly it is important that you let us know. For example if:

  • you’re not physically able to look after your garden or carry out basic repairs
  • you're experiencing poor mental health which makes it difficult to deal with rent arrears and other debts

We may be able to help you find the right support where you live, and help you tackle issues like rent arrears through our confidential debt advice services.

Remember if you are struggling to look after yourself or your home, you can request a social care needs assessment from your local authority. If you are unsure which local authority you live in, you can look it up on the GOV.UK website.

Mental health support

It can feel hard sometimes to find the energy or motivation to make changes to your life. Particularly, if you’re not feeling right.

We’ve put together the following list of organisations that may be able to help you. If you have any questions or need a different type of support, please get in touch with your contact at Hyde and let them know.

  • Bereavement and loss

    Blue Cross

    Help people cope with the loss of a pet, either through death, enforced separation or theft.

     

    Cruse Bereavement Support

    Support people through one of the most painful times in life – with bereavement support, information and campaigning.

    • Help and support provided via phone, video calls, online community and face-to-face
    • Visit the website for more info: https://www.cruse.org.uk

     

    Marie Curie’s Bereavement Support Service

    Give bereavement support to people grieving the loss of loved ones from terminal illnesses.

     

    Winston’s Wish

    Helps children, teenagers and young adults (up to the age of 25) find their feet when their worlds are turned upside down by grief. Offer help for parents, carers, professionals and schools also.

    • Help and support provided via phone, email, web chat and online community
    • Visit the website for more info: https://winstonswish.org
  • Carers

    Carers UK

    Support service for unpaid carers for family or friends.

    • Help and support provided via phone, email and online community
    • Visit the website for more info: https://www.carersuk.org
  • Disability

    Mencap

    Charity for people with a learning disability. They support their families and carers, too.

    • Help and support provided via phone, email, online community and face-to-face
    • Visit the website for more info: https://www.mencap.org.uk

     

    Scope

    Free disability equality charity offering practical information and emotional support.

    • Help and support provided via phone, email and online community
    • Visit the website for more info: https://www.scope.org.uk
  • Domestic abuse

    If you are experiencing domestic abuse, or are dealing with the ongoing effects of it, please talk to one of the colleagues at Hyde.

    We work with Safe Partnership, who will provide the appropriate measures to help you feel safe and secure in your home environment.

    Muslim Women’s Network UK

    Work to improve the social justice and equality for Muslim women and girls – support for women who are experiencing domestic violence. Men who are concerned about women and girls can also call the helpline.

    • Help and support provided via phone, email and member platform
    • Visit the website for more info: https://www.mwnuk.co.uk

     

    Refuge National Domestic Violence Helpline (Women only)

    A free helpline for confidential support and information on your options. Support for women experiencing domestic violence (including forced marriages/tech abuse/modern slavery).

     

    Respect Men's Advice Line (Men only)

    Confidential helpline for men experiencing domestic violence in any relationship.

  • Food

    If you are struggling to afford enough food to eat, please talk to one of the colleagues at Hyde.

    The Trussell Trust

    A nationwide network of food banks and together provide emergency food and support to people facing hardship. They can help you find your local food bank.

  • Mental health

    CALM

    Provide a free, confidential and anonymous services, offer help, advice and information to anyone who is struggling or in crisis.

     

    Hub of Hope

    Hub of Hope is a UK mental health support database. You can find support within your local area by simply entering your address or postcode to the search bar on the website. National charities/services are also listed.

     

    Mind

    Offer advice, information and resources for those going through tough times.

    • Help and support provided via phone, email, online community (Side by Side) and face-to-face
    • Visit the website for more info: https://www.mind.org.uk

     

    NHS

    If you need medical help right now and it’s not an emergency, call 111 and they tell you what to do next. If you or someone else is at risk, call 999 immediately.

    • Help and support provided via phone, SMS and British Sign Language and other languages available
    • Visit the website for more info: https://111.nhs.uk

     

    Rethink

    Charity that seeks to improve the lives of people severely affected by mental illness.

    • Help and support provided via phone, email, web chat, post and face-to-face
    • Visit the website for more info: https://www.rethink.org

     

    Samaritans

    Free, confidential and 24/7 support service. Samaritans are here to listen, no judgement, no pressure, and help you work through what's on your mind. They’ll never tell you what to do.

    • Help and support provided via phone, email, web chat, post and face-to-face
    • Visit the website for more info: https://www.samaritans.org

     

    SANE

    Charity provides support and guidance, and works to improve the quality of life for people affected by mental illness, as well as carers and families.

    • Help and support provided via phone, SMS, email and online community
    • Visit the website for more info: https://www.sane.org.uk

     

    Shout

    Free, confidential and 24/7 text messaging support service for anyone who needs support.

  • Loneliness and isolation

    Frazzled Café

    Provide group meetings for those who may be lonely and struggling with mild anxiety or mild low mood and may need support.

     

    SupportLine

    Provide confidential and emotional support for people who are isolated, at risk, vulnerable and victims of any form of abuse.

  • Neurodiversity

    National Autistic Society

    Support for autistic people and their families.

  • Older People

    Age UK

    Provide free help, information and advice for older people. They also run a friendship service.

     

    Re-engage

    Reduce loneliness amongst older people aged 75 years and through activity groups, tea parties, and call companions.

     

    The Silver Line

    Information, friendship and advice to older people aged 55 years and over.

  • Relationships and family

    Home-Start

    Local family practical support to help families with young children cope with the stresses and strains of life.

     

    Family Action

    Provide emotional and practical support to anyone feeling overwhelmed with any family-related issues.

     

    Relate

    Counselling and workshops on relationships and family issues. Services usually provided are at a cost.

  • Younger people

    ChildLine (for under 19s)

    Offers help and advice about a wide range of issues. Offers 1-2-1 counselling also.

    • Help and support provided via phone, email, web chat and online community. British Sign Language available
    • Visit the website for more info: https://www.childline.org.uk

     

    Kooth (11-25s)

    An anonymous site which helps children and young people to feel safe and confident in exploring their concerns and seeking professional support.

    • Help and support provided via web chat, message and online community
    • Visit the website for more info: https://www.kooth.com

     

    Student Space (higher education students)

    Helps through uncertainty of student life – whether it’s mental health, studies, money or relationships. Their free support includes tips, resources and student stories.

     

    The Mix (for under 25s)

    Free, confidential and anonymous support about everything from money to mental health, homelessness to jobs, break-ups to drugs and more.

     

    Young Minds (for under 25s)

    Offers resources and advice on mental health for children, young people and their parents.