Safe, decent, energy-efficient homes


We will ensure all homes are safe and decent. By 2025, we want to be progressing toward meeting 2030 and 2050 energy efficiency standards.

  • All our homes will meet every external quality standard, plus the Hyde quality standard
  • We will complete required safety checks and rectify issues; providing information and assurance to customers
  • We will achieve a high level of customer satisfaction with our repairs service
  • All homes built from 2025 onward will be carbon neutral
  • Will be recognised as a sector leader in building safety and the green agenda.

Our 2025 objectives