We will ensure all homes are safe and decent. By 2025, we want to be progressing toward meeting 2030 and 2050 energy efficiency standards.
- All our homes will meet every external quality standard, plus the Hyde quality standard
- We will complete required safety checks and rectify issues; providing information and assurance to customers
- We will achieve a high level of customer satisfaction with our repairs service
- All homes built from 2025 onward will be carbon neutral
- Will be recognised as a sector leader in building safety and the green agenda.
Our 2025 objectives
- Being truly customer-driven
- More of the right homes, in the right places
- Efficient, high performing culture