Thank you for your interest in our Cost of Living tool.
Funded by the Mayor of London, and developed with our customers and frontline staff, our Cost of Living tool is designed to help everyone access information and support as easily and quickly as possible. For customer-facing staff, it’s a pocket guide to helping anybody take their first steps to resolving hardship. It’s free, easy to use, designed to be data light, and looks best on a mobile or tablet (but also works on a laptop).
It’s completely free for organisations to create their own version to share with colleagues and customers.
Customising the tool is simple and takes only a few minutes:
- You can add your organisation’s logo and customise the colours to match your organisation’s branding
- You can add details of where you would like your customers to turn to for help if they get stuck. For example, your customer services or advice team’s helpline number, webchat or email address
- You can direct customers to your organisation’s preferred resources, in-house services and partnership organisations
- You can add, move or remove content to match your preferences and priorities.
Your organisation will get its own unique link that you can share with your colleagues and customers.
Finally, please give us your feedback. As the tool is provided free of charge, we have limited resources to make big changes to it. But, we can easily change the content if you feel something is unclear or missing, just email us at [email protected] with any comments or suggestions. We’d love to hear from you.