Welcome to your new home
Our aim is for you to have a safe and comfortable place to live.
Here you’ll find information, support and guidance on everything from how to report a repair, to guidance on keeping a pet.
If you have any queries, contact us to find the help you need.
If you require this information to be in a different format, for example, Braille, easy read, audio and large print documents, then please let us know by contacting our Customer Services team on 0800 3 282 282.
Our website also has a translation function. Simply click on the ‘Choose language’ button at the top left of each page.
Your right to information about how we manage your home
We've published information on how we manage your home and services. This is part of new national requirements called STAIRs (Social Tenant Access to Information Requirements).
If you think there's something we should be publishing that we're not, please get in touch with our InfoGov team.