Packington residents - 10 April 2026

Please be aware that due to a leak, the energy centre at Packington Square is currently shut. This could impact on your heating/hot water. Teams are currently onsite to try and fix the problem and heating should be restored by this evening or if not, later on tonight. If you need further assistance, please call us on 0800 3 282 282.

Water supply issues

We’re sorry for the issues you’ve been having with your water supply.

You can see an update with the latest information for your building below.

If you have any urgent issues, or your heating has stopped working, please call us on 0800 3 282 282. It’s our responsibility to ensure that the supply within your building is well maintained and we’ll make sure you have drinking water.

It’s also important that you report any issues to Thames Water by calling them on 0800 316 9800 or by visiting their website.

It’s their responsibility to ensure there is sufficient water pressure coming into your building.