What are my responsibilities as tenant?

Your rights and responsibilities as a tenant, and our responsibilities to you as landlord are set in your tenancy agreement

Social Tenants Jb164 1920Px

Your responsibilities include the following:

If you're a new tenant you can find out more about our different tenure types and the range of tenancy agreements we offer by reading our tenure policy statement. More information is also available in our guide to starter tenancies. For existing residents on fixed-term tenancies. 

You can request a copy of your tenancy agreement on MyAccount.

If you're moving out of your Hyde home, your new landlord can request a tenancy reference for you by calling Customer Services on 0800 3 282 282.

FAQs

Opening Van Chichester Tom 1780 20240703123339 L1012933

Manage your home online

It's easy to manage your home online with MyAccount

  • Check your account balance
  • Make a rent or service charge payment
  • Live chat with a Customer Service Officer
  • Update your email or phone number
  • Book a repair and track the progress
  • Raise an issue in your neighbourhood
  • Make an enquiry about your tenancy

 

Log in or register for MyAccount