Our property groupings for service charges provide a clear structure for identifying the services that fall under each.
You may see the same services in the different groupings; this is not a duplication as services could be assigned to a number of groups, for example, responsive communal repairs.
Property
An individual property with a single occupancy agreement (lease, tenancy, freehold).
Services include: Insurance, management charges.
Sub-block
A sub-section of a building that is segregated either physically or by service from another part of the building.
Services include: Responsive communal repairs, lift servicing, compliance (eg Fire Risk Assessment and legionella).
Block
A building that contains a number of homes across which shared services can be collectively charged.
Services include: Responsive communal repairs, lift servicing, compliance (eg Fire Risk Assessment and legionella).
Group
A number of blocks or stand-alone homes that receive a shared service.
Services include: Caretaking staff, grounds maintenance, play areas.
Estates
Multiple blocks in a defined area where shared services are provided to communal spaces.
Services include: Ground maintenance, estate lighting, cleaning costs, CCTV.
Area
A number of estates where a shared service is provided.
Services included: CCTV.