2020s

Introduction | 1960s| 1970s| 1980s | 1990s| 2017

As the organisation moved into the 2020s, meeting the needs of our customers in the wake of the Covid-19 pandemic showed once again the value of a community-focused social housing charity committed to serving its customers. While continuing to deliver vital services to make sure customers and their homes were safe, our Hyde Foundation and Hyde Charitable Trust teams sprang into action to support our customers.

Making sure all our homes and buildings were safe after the tragic Grenfell Tower fire (2017), saw major investment in our homes and the way we monitor and maintain safety in the early 2020s. Political and economic certainty also meant the social housing sector had to adjust to meet competing priorities for investment, made more challenging by global events like the war in Ukraine driving up energy prices and inflation.

Our work to deliver the affordable homes the country desperately needs grew to include greater collaboration with local councils and like-minded private investors. Building on our partnership with Brighton and Hove City Council we launched first of their kind partnerships with M&G, and with AXA IM Alts and Homes England, pioneering routes to bring long-term patient private capital investment into the housing sector, helping us to generate resources to build more homes and invest in those we already provide.

In 2022, Andy Hulme joined as Chief Executive Officer, and we moved to a new local way of working, our Neighbourhoods model, in 2024. This new approach is transforming the way we manage our homes to become closer to the people and communities we serve.

In 2024, we completed a strategic investment to bring Pinnacle Group a national provider of housing management and neighbourhood services, into the Hyde Group.

In April 2025, we welcomed Tower Hamlets Community Housing (THCH) to the Hyde Group. THCH provides about 3,200 homes for more than 7,000 people living in the London Borough of Tower Hamlets; a diverse and thriving part of east London.

The Hyde Group now employs more than 5,000 colleagues, owns or manages about 125,000 homes, and provides neighbourhood services to more than 350,000 homes. We’re a trusted partner of schools, colleges, universities, councils, housing associations, the armed forces, emergency services, government bodies and national and multinational clients.

In July 2025 we published our Strategic Plan 2030, setting out our ambition to be the UK’s best and most diverse housing, property and community services provider. We cover every aspect of providing good housing, from financing and building homes, to their long-term management in sustainable communities.