Your Neighbourhood Officer

We've created a more localised service with new neighbourhoods.

Your Neighbourhood Officer: 

  • Completes estate inspections and coordinates communal repairs
  • Checks of communal and residential doors
  • Carries out block inspections and tests emergency lighting.

Contact your Neighbourhood Officer

The easiest way to get in touch with us is through MyAccount. Talk to your Neighbourhood Officer - you can use MyAccount to see when they'll be in your area. You can also call us on 0800 3 282 282.

Find your Neighbourhood Officer

You can use the tool below to find out who your Neighbourhood Officer is by entering your full postcode.