Safety first

Posted on 11 September 2023

Latest update - 18 October 2023

We've completed a review of our building information and it remains unlikely RAAC is in our homes and buildings. However, we'll be carrying out further site inspections to some of our buildings in the coming weeks to confirm.

11 September 2023

We wanted to update our customers on how we’re approaching the issue of Reinforced Autoclaved Aerated Concrete (RAAC), which you may have heard about in the news.

RAAC is a building material used in some buildings between the 1950s and 1980s. While we think it’s unlikely RAAC will be in our homes and buildings, we want to make sure.

As part of our commitment to keeping customers safe, each year we carry out about 5,000 surveys of our homes. However, this year we’ll be carrying out surveys on about 9,000 homes. These surveys highlight any health and safety issues that we then put right. Every home we provide is checked at least once every five years.

We’re currently checking the information we hold to see if RAAC may be present in any of our buildings or homes. Our assessment process will also involve asking an external company to review our work.

Once we have more information, we may ask experts in surveying to do some more checks. This is only likely to be on a very small number of homes.

We’ll continue to keep you updated as this work continues.

For more information on RAAC concrete, please visit, the Regulator of Social Housing.