What is a stock condition survey?
A stock condition survey is a visual inspection of the inside and outside of your home; it takes around 30 minutes. The surveyor collects information on the condition of your home, looking specifically at two areas:
- Stock condition – the surveyor will assess the age and condition of major elements in your home such as the kitchen, bathroom, windows and doors
- Energy survey – the surveyor will carry out an energy survey, collecting information on features which allow us to calculate how energy efficient your home is.
What happens during a stock condition survey?
This survey does not collect information on any outstanding repairs to your home. If you need a repair visit our report a repair page.
If you have a query about our stock condition surveys - you can complete our online form.
Why are we carrying out this survey?
The data gathered from the surveys will be used to plan for repairs and future investment programmes.
Who will be carrying out the survey?
Michael Dyson Associates Limited has been appointed to undertake stock condition surveys and their surveyors will have an ID badge and letter of authority from the Hyde Group.
If you have received a letter regarding a stock condition survey and would like to book one, please contact the Administration team at Michael Dyson Associates:
- Telephone: 0800 328 9896
- Local rate: 01484 668724
- Email: [email protected]
If you have any questions about the stock condition surveys you can contact us using this online form or visit www.mdyson.co.uk/survey.
What happens after the survey?
Once Michael Dyson Associates have completed all their surveys for the year, they send all the information to us, along with a report on the overall condition of the stock. They do not provide us with written reports for each property so we would not be able to provide you with this.
Please note that we only replace components when it is too expensive to repair them. Whilst Michael Dyson Associates will provide us with recommended re-inspection dates for elements of your home, based on recommended lifecycles, these dates are used to support financial planning only and are not a confirmed year of re-inspection or replacement dates.
If you have a particular problem within your home, please visit our report a repair page.
If you have received a letter regarding a stock condition survey and have a question, please see our frequently asked questions below or complete our online form.
FAQs
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Why have I been asked to take part in the survey?
To help give us an accurate picture of the overall condition of our properties.
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How was I chosen?
Purely by chance. Random house numbers and addresses were used to pick households.
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What if there's nothing wrong with my house?
To be accurate the survey needs everyone selected to take part. Every home that is missed makes the survey less accurate.
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How does this help give a true picture of housing conditions?
Surveying a sample of homes (houses, flats or bed-sits) helps assess the condition of other similar properties in the area.
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What does the survey involve?
The survey will involve a visual inspection of all of the key areas and building components in your property. As this is visual only no items of furniture or any other items need to be moved and no special arrangements need to be made. As part of the survey the surveyor might need to ask you two or three questions. The full survey should take no more than 30 minutes.
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How do I know if I can trust the surveyors?
The surveyors will carry an identity card bearing their photograph, which they will show to you on their arrival. If you are in any doubt do not let them into your home until you have checked with Michael Dyson Associates Ltd by telephoning 0800 328 9896.
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I haven’t received a letter for booking a survey, but I would like one. What should I do?
If you haven’t already had a survey carried out by Michael Dyson Associates in the past 5 years, and would like one, please complete our online form, and we will look into adding you to this/next years survey programme.
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If I’m in rent arrears, will it stop a survey being carried out?
No, this will not stop a survey taking place. Our survey programme has no relation to any outstanding rent arrears.