Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

The leak's coming from the flat above

If there’s a leak from the flat above, it’s an emergency. Please call us on 0800 3 282 282. You can contact us on this number 24 hours a day, 365 days a year.

Help us fix it faster

Let us know the following information when you call:

  • What type of building do you live in?

  • If you live in a flat, what floor are you on?

  • Can you see a problem with the roof?

  • Is there a tile missing?

  • Is there a chimney near to where the leak is?