Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

Update household members

Complete this form to notify us of any changes to your household.

Your details

Joint tenant details

If you are removing a joint tenant you must contact our Customer Service team.

How is your household changing?

New household member

Please note, you must not exceed the maximum number of people allowed to stay in your home.

Please provide a scan or photo of any of the following documents: a bank statement, driving licence, benefit letter, HMRC letter or similar
You must provide proof of child benefit for anyone under 16 being added as a household member. This can be a scan or a photo.

Household member you wish to remove

Please enter the details of the household member you wish to remove

Declaration

To receive the information you must include a valid email address in the box above

Communicating with you

Our privacy statement sets out how we look after your personal data.