Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

Joint to sole tenancy change request

If you'd like to remove one party from your joint tenancy and you're both in agreement, please download and print the form*.

Joint to sole tenancy form (PDF 58KB)

Both you and the other person must complete and sign the form, then return it to us by post to FREEPOST RESIDENTS MATTER.

Once we receive the form, we'll check your account for eligibility and if it's approved, we'll contact you to arrange an appointment for both parties to sign a 'deed of assignment' document. You must do this in person, but we can arrange separate appointments with each party if necessary.

We cannot approve your application if there are any outstanding rent arrears or active legal proceedings on your tenancy file.

* if you don't have access to a printer, we can send you a printed form in the post (allow 14 days to receive it).