Tuesday 11 November

Residents at 1-38 Barracouta House, 1-3 Black Prince Street SE18
We’re sorry that you’re experiencing issues with your water. This is due to a leak inside your block. We’re investigating the issue and will keep you updated.

E-bike and e-scooter safety

Do you own an e-bike or e-scooter?

E-bikes and e-scooters are becoming increasingly popular. Most are powered by lithium-ion batteries. Fire services and fire investigators have already seen a rise in e-bike and e-scooter battery fires.

Batteries can ‘explode’ and lead to a rapidly developing fire. The incorrect disposal of lithium-ion batteries in general household and recycling waste can also lead to significant waste fires.

Please remember when charging at home, you do so safely to avoid the risk of a fire starting, putting you, your home and neighbours’ homes at risk.

Here are some important safety tips around e-bikes and e-scooters:

Charging

  • Follow the manufacturer’s instructions when charging and always unplug your charger when finished
  • Ensure you have working smoke alarms
  • Don’t leave batteries to charge for long periods, especially while you are asleep or away from home
  • Always use the manufacturer approved charger. If you spot any signs of damage, buy an official replacement from a reputable seller
  • Don’t cover chargers or battery packs when charging as this could lead to overheating or a fire
  • Don’t charge batteries or store your e-bike or e-scooter near combustible or flammable materials
  • Don’t overcharge your battery – check the manufacturer’s instructions for charge times. Set a timer to remind you to switch it off when it has finished charging. 
  • Don’t overload socket outlets or use inappropriate extension leads
  • In the event of an e-bike, e-scooter or lithium-ion battery fire, don’t attempt to extinguish the fire. Get out and call 999.

Storage

  • Use proper storage devices like racks or hooks designed for e-bikes and avoid leaning them against walls or story them in positions where they could fall over
  • Don't store or charge e-bikes and e-scooters in hallways or in communal areas and avoid blocking escape routes
  • Don’t store them in enclosed cupboards or under stairs. This can trap heat and increase the risk of fire.
  • Store e-bikes, e-scooters and their batteries in a cool, well-ventilated place. Avoid storing them in excessively hot or cold areas
  • Don’t store e-bikes or e-scooters near flammable materials like paper, clothing or anything containing petrol
  • Don’t store e-bike or e-scooters on balconies. Balconies are exposed to heat, rain and moisture, which can damage your e-bike or e-scooter and increase the risk of fire
  • Follow manufacturer’s instructions for the storage and maintenance of lithium.

Buying

  • Buy e-bikes, e-scooters, chargers and batteries from reputable retailers
  • Many fires involve counterfeit electrical goods. Items which don’t meet British or European standards pose a huge fire risk
  • If you are buying an e-bike conversion kit, purchase from a reputable seller and check that it complies with British or European standards. Take particular care if buying from online platforms. Also be aware that if buying separate components, you should check that they’re compatible
  • Register your product with the manufacturer to validate any warranties
  • Check any products you have bought are not subject to a product recall: Electrical Safety First’s website (Product Recalls & Safety Notices).

Damage and disposal

  • Check your battery regularly for any signs of damage. If damaged, it should be replaced and shouldn't be used or charged – damaged batteries can overheat and catch fire without warning.
  • If you need to dispose of a damaged or end of life battery, don’t dispose of it in your household waste or normal recycling. These batteries, when punctured or crushed, can cause fires in bin lorries, recycling and waste centres. Your e-bike or e-scooter manufacturer may offer a recycling service. Alternatively, check with your local authority for suitable battery recycling arrangements 

Finally

  • Regularly inspect the battery for damage like dents, puntures or leaks. Stop using it immediately and contact the manufacturer or a qualified technician for further guidance if you find any issues.
  • Enjoy and ride your e-bike or e-scooter safely, ensuring you are riding within the law. See further information on the Gov.uk website: e-bike rules and for e-scooters.

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