Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

Picture of someone in a high vis jacket spreading grit

Please note that gritting is only carried out at our sheltered schemes.

Unfortunately, it’s not possible to grit all our roads and estates. This is due to the size of the road network, available resources, and ensuring that essential routes remain passable for emergency services and public transport.

However, we understand how disruptive and concerning icy conditions can be. Conditions are monitored continuously, and gritting plans are reviewed as weather forecasts change. Where possible some locations may be treated, with priority given to sheltered schemes.