Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

Video doorbell guidance

Video doorbells

We’re happy for our customers to install video doorbells on their homes, and you don’t need to ask us permission.

However, you're required to use the device responsibly and only for seeing who is at your door, which is what it's intended for. 

You may be investigated if you're found to be using it incorrectly. For example, if it’s pointing at your neighbour’s property or any communal space far away from your own front door.