Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

This is a criminal offence and should be reported to the Police immediately, you must also let them know if you are concerned about your safety.

Once you have reported it to the Police, please either contact us or report it using MyAccount with the incident report number and the officer’s name so we can make contact with them and work with them to agree the next steps with you and the Police.

If the behaviour has been ongoing, please complete our diary sheets with dates and times of the incidents and send these to us.  You can do this by hand or by post, but it may be quicker to do this electronically and upload them when reporting on MyAccount.

 

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