Resident LGBTQ+ HouseProud group

Commitment to the LGBTQ+ Housing Pledge

We’ve signed up to the LGBTQ+ Housing Pledge by HouseProud and Stonewall Housing. We want to work with customers to meet the pledge, to listen to feedback and to better support our LGBTQ+ residents to live freely in their homes without fear or prejudice.

Help improve the experience for our LGBTQ+ residents

We’ve formed a group to engage with us on this and would welcome more members. The next meeting will take place in April.

If you’d like to be involved, whether as a member of the LGBTQ+ community or as an ally, please sign up using this short form.

What we discussed at the first meeting

The group held its first meeting on 18 February. We talked about:

  • How antisocial behaviour is managed
  • What might help residents feel more comfortable reporting concerns and getting support
  • How we can improve visibility of LGBTQ+ support, share positive experiences of our services, and strengthen inclusion through learning, training and how we use information.

This is what group member and Deputy Chair of our Customer Voice, Jo, had to say about working with us on the HouseProud initiative:

“It’s encouraging to see a real commitment to listening to LGBTQ+ residents and taking practical steps to make services more inclusive.

"Everyone should feel safe, respected, and able to be themselves in their home, and I’m pleased to be involved in work that can help make that a reality.”