Local resident groups can bring people together in their local community, provide support for each other and be a common voice for shared interests and concerns. Groups can be structured, with officers and a constitution, or they can be more informal.
If you want to set up a residents’ group in your area, contact our Customer Involvement team for advice and support. We can help you to get your group started.
How we work with residents groups
We recognise the value of working with resident groups, including both constituted tenants and residents associations (TRAs) and more informal groups, as they can help us to:
- hear and respond to feedback
- understand residents’ priorities and aspirations about where they live.
We’ll consult and work with all resident groups that register with us. Your group will also need to sign up to, and keep to, our Residents Groups Agreement.
Our Residents Group Agreement sets out what groups can expect from us and what we expect from them.
Registered groups which meet our best practice standards will also be eligible to apply for an annual residents group grant. For more information about these standards see our Residents Group Procedure.
More information
- Setting up a Tenants and Residents Association guide (PDF, 261KB)
- Residents Group Procedure (PDF, 183KB)
- Residents Group Agreement (PDF, 428KB)
- Applying for an annual residents group grant (PDF, 130KB)